Denver, CO (January 12, 2012) ‐ In a major breakthrough, Interactive Financial Advisors/IFA (Oak Brook, IL) and Portformulas (Ada, MI) – have become one of the industry’s first RIAs with their own apps in the Apple and Android stores, using private‐label versions of Trust Company of America’s innovative Liberty platform to interface with their clients.

“This is a tremendous development for the RIA community,” said Mike Walters, Principal, Portformulas, “since it addresses today’s most critical issues –transparency and mobility. In the ‘new normal’, our clients want information 24/7 at their fingertips and that’s exactly what we can now give them, anytime, anywhere.”

Joanne Woiteshek, Principal, IFA, agreed, adding that “having our brand name on such cutting‐edge technology is an awesome value‐add to client service. Now, we and our clients are looking at the same screen, with the same information at the same time…all of which takes credibility and transparency to a new level.”

“We’re living in a mobile world,” noted Walters, ”and these apps put us in the vanguard of today’s technology, while building our brand at the same time.”

“Even better, this comes to us at no cost and was put in place in less than two weeks,” explained Woiteshek. “The process started with a preliminary session with our Relationship Manager at Trust, after which we sent our graphics and images to Trust’s IT, who then handled everything with the Apple and Android stores.”

Both Walters and Woiteshek affirm this is an absolute necessity in today’s competitive marketplace and although the apps have just been launched, client feedback has been instantaneous and enthusiastic. This technology allows RIAs to work with their clients in a better way –more dynamic, real‐time while having more transparency and less cost.

“Tablets are now a way of life for investors everywhere,” said Walters, “and by aligning our brand to that, Trust has given us the key to even greater growth ahead.”

“When we introduced Liberty last fall,” stated Dennis Noto, Trust’s Chief Information Officer, “our primary aim was to level the playing field for RIAs by giving them an easy‐touse system combining mobility, access, usability, functionality and transparency all in one platform.”

“At the same time,” he concluded, “we wanted the RIAs’ clients to have the equal capability, all with the goal of providing superior client service that ultimately generates growth.”

Based on the initial response, the future has arrived.

Denver, CO (December 14, 2011)  An Advisor Engagement Study conducted by a third party on behalf of Trust Company of America reveals the importance of high-tech, high-touch service to advisors. The study shows that while cutting-edge technology is vital for operational efficiencies, the need for a combination of high-tech and high-touch service has emerged as a driving force.

Survey respondents say that they are highly satisfied with Trust’s delivery of technology and service, giving an average rating of 4.5 (5 pt scale) on client satisfaction. Further demonstrating the importance of high-tech, high-touch, Trust received consistently high technology and service ratings, including a 4.8* rating for “strong client service” and 4.7 rating for “trading platform” and “modeling capabilities.”

High-tech, high-touch continues to be an important focus at Trust, which this past October rolled out a new investor/representative platform, Liberty. This platform features industry leading usability and functionality, enabling advisors to give their own clients high-tech, high-touch service.

Joanne Woiteshek, Principal of Oak Brook, IL-headquartered Interactive Financial Advisors adds, “with all of the market’s turbulence these past few years, the need for the right blend of high-tech and high-touch cannot be underestimated, and when such a commitment is shared by advisors and custodians alike, it shows up in client satisfaction and, equally important, our bottom line.”

Mark Massa, Trust’s SVP of Client Services and Operations states, “advisors come to Trust for the Technology and stay for the Service.  This is a relationship business, people want to work with people they know and like.  We are ‘of service’, and provide tools to grow advisors’ businesses, scale their operations, and help deliver results for their investors.” 

Sam Holloway, Jr., President of Gainesville, FL-headquartered Holloway Wealth Management acknowledges, “The ease of use and functionality of Trust’s technology enables us to cut our processing and documenting time down by a huge factor, saving us 80% of the time we used to spend managing portfolios. Now we spend that saved time serving our clients. ”

Focus Areas

October 5, 2011
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Trust Company of America Announces a Breakthrough soon to be Delivered to the RIA Industry

August 17, 2011

  Denver, CO (8/16/11): RIAs everywhere have responded to the market turmoil of 2008-9 with the realization that the “new normal” must include greater transparency, scalability, flexibility and mobility. Given the imperative challenges of building closer ties with their clients, while reducing operational costs, RIAs now clearly understand the necessity to spend more time ON [...]

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Trust Company of America and Black Diamond Form Strategic Partnership

April 19, 2011

Jacksonville, FL and Denver, CO April 19, 2011 — Black Diamond Performance ReportingTM and Trust Company of America announced today a joint initiative to provide access to performance reporting and asset aggregation to RIAs and their clients. “By integrating Black Diamond’s technology into Trust’s custodial platform we will provide advisors one complete system with a [...]

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Trust Company of America Sponsors Moss Adams/InvestmentNews 2011 RIA Technology Study

February 4, 2011

Centennial, CO (February 3, 2011):  Trust Company of America today announced its sponsorship of the Moss Adams/InvestmentNews 2011 RIA Technology Study with the intent to bring to market new findings emphasizing the correlation of technology and profitability.  The innovative study will encompass information never directly researched, demonstrating how firms of all sizes and demographics use [...]

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Trust Company of America Completes Management Team and Doubles Client Accounts

October 6, 2010

Centennial, CO (October 6, 2010):  Trust Company of America today reported it is “poised for even greater growth ahead” with the addition of Bob Oros as Vice President/National Sales Manager and Jennifer Nealson as Chief Marketing Officer to the management team.  Frank Maiorano, President and CEO, also stated that the number of client accounts had [...]

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Trust Company of America Announces Apple Compatibility

June 10, 2010

DENVER (June 10, 2010) – Trust platforms allow full functionality with Mac programs and operating systems.

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