Client Statements
At the end of each reporting period, Trust generates and mails comprehensive statements for all client accounts.
A Wealth of Options
All Trust statements include an account summary, asset summary – including cost basis – and transaction detail sections. You may also customize your statements so your clients receive the information you want them to see. Some of the options we provide are:
- A pie chart representing the account’s asset allocation or model allocation
- Time Weighted Return (TWR) and net gain performance metrics shown for time periods you choose
- Customized introduction messaging capabilities for you to communicate to your clients
- Summary of your management fee to serve as a billing notice
- Customizing with your company logo and look
A Single Client Statement
For advisors who may have clients in a mix of different modeled portfolios, it is difficult to keep their client focused on the big picture when they receive multiple account statements in the mail. Clients can spend hours organizing the detail into a single view… or you may spend thousands of dollars on a consolidated statement that will be sent in addition to all of the individual account statements.
At Trust, we allow a virtually unlimited number of modeled portfolios to be included in a single account. The account summary reports on the sum of all portfolios to represent your overall strategy, thereby helping your clients see the big picture. Individual portfolio holdings and results are also broken down in various sections of their statements, so no detail is lost.
Even modeled portfolios managed by another money manager through Trust’s multi-manager unified account program (MMUAP) can be included with other portfolios in a client account – providing the ultimate reporting opportunity for someone who uses outside money management.
Consolidated Account Statements
Trust can also provide a consolidated statement for accounts that are set up as a statement family. Statement families include a summary page which provides a consolidated look at all the accounts in the family and the market value of each individual account. The package also includes detailed statements for each individual account.
Consolidated account statements can be used for individuals with both a mix of taxable and retirement accounts, or for a head of household who is interested in receiving statements for all of the accounts in their family.
Online Statement Access
We offer our advisors immediate online access to rolling 12 months of statements – the exact statement as it is mailed. These duplicate statements are online and available to your representatives and your clients – no more calling you because they lost theirs.
And if your client needs a statement from over a year ago, you can retrieve it online – it’s always maintained for an advisor to access.
Index CD Services
As the fiduciary, we know you are required to keep copies of all your client statements. To help you with this task, after every reporting period we will mail you indexed CDs with the PDF files of your client statements.
And if you have a sales representative network, your representatives can retrieve a zip file of all their client statements online.
Private-labeling Services
Trust understands the importance of the service you provide to your clients as their fiduciary and we want to make sure your firm is in the forefront of their minds. All of your client statements will have a custom header designed just for your firm. The banner will include your logo and can be designed to match the look of your company website or letterhead.
If you partner with other firms to reach your clients, you even have the option of co-branding the statements for common clients with both firms’ logos.
No Trade Confirmations
At Trust, your clients can choose not to receive individual trade confirmations every time you make a trade – your clients’ statements act as their trade confirmations.
